Trust RightfIT Network Solutions to Keep Your Phones Ringing
If your company uses a VoIP telephone system, you know that the cost savings over traditional systems can be quickly offset by the skyrocketing costs of management, maintenance and support. That includes ensuring not only that the system is online, but that it delivers the highest Quality of Service (QoS) for your staff, partners and customers. RightfIT Network Solutions brings those costs back down to earth by providing enterprise-level VoIP phone support and outsourced IT management services at a fraction of the cost of handling it in-house.
Services & Benefits
RightfIT Network Solutions offers four tiers of VoIP phone support, designed to provide you with the right level of proactive, preventative and responsive phone system support. These levels range from nonstop preventative maintenance and monitoring to 24/7/365 remote and onsite IT support. Our performance for each level is driven by ironclad SLAs.
Once you take telephony to the Internet, you open yourself up to risks of hacking and attacks. RightfIT Network Solutions will build a wall of protection against that. We’ll start with a security audit to ensure your VoIP phone system has all the updated patches, software and hardware necessary to ensure basic security. We’ll maintain continuity of service by handling configuration backups in case disaster strikes. And we’ll be constantly tracking and installing the latest updates.
RightfIT Network Solutions monitors and manages every component of a VoIP phone system. We’ll perform 24/7/365 monitoring of equipment, software and network. We’ll also take on the responsibility of ensuring you reach the highest QoS of the switches and managed routers’ voice components. Monitoring and support is based out of the RightfIT Network Solutions VoIP Operations Center, which is fully dedicated to remote issue prevention and resolution.
RightfIT Network Solutions performs routine, regular remote and onsite preventative maintenance. We’ll inventory your telecommunications assets to ensure service contracts are current and components are inventoried and tracked.